Wednesday, 23 June 2010

Hotmail

It looks like you get what you pay for when you use one of Microsoft's free hotmail.com addresses. I'm currently having an ongoing saga because I cannot send email from any of my verio.net hosted domains to the hotmail.com addresses. The mail is either blocked at the microsoft servers or marked as SPAM and buried in the junk folder of the addressee. I don't use my domains for SPAM.

Verio blames Microsoft and vice versa. Apparently these two giants are unable to communicate and do not respond to either's emails.

My query has been running for weeks, but it sounds like the problem is broader and affects other domains too. According to Verio, their senior technicians are working hard on this, but do not have any estimate about when it might be resolved. It doesn't help things when I get a different person dealing with each email that I send to them. The whole thing must be incredibly wasteful of their resources.

My take on the situation? Don't expect any email you send to Hotmail.com will reliably arrive! It is not just Verio/Hotmail. I've seen the same thing with other email service providers and Hotmail.

No comments:

Post a Comment